As part of our ongoing commitment to superior customer service and satisfaction, Thousand Islands Agency offers 24-hour local claims service. You may be asking yourself what is this service and how does one use it? Twenty-four-hour local claims service means that any hour of the day or night on any day of the week year round, you can report a claim to our office at 315-686-5536. We will respond to your phone call within one hour of receiving your claim to start your paperwork and answer any critical questions.

Thousand Islands Agency is one of a very small number of agencies in the country that offers this service to its customers. This service is available to every client by simply dialing the phone number below and selecting the 24-hour claims service mail box when prompted by our voice mail system.